Toyota Innova HYCROSS - Ownership REVIEW after 15000 km

Jul 29, 2023

Toyota Innova HYCROSS - Ownership REVIEW after 15000 km

#toyota #hycross

Timestamps

0:00 - Competition vs Hycross
1:39 - His Garage
2:10 - Sales Experience
5:09 - Accessories
5:55 - How to reduce the booking period
6:25 - Why not XUV 7OO, Harrier, or ScorpioN
7:40 - Why 6 seater for a small family

Toyota Innova Hycross Pros

• A great-looking MPV. SUV’ish styling packs appeal
• Nicely designed interiors, good comfort in all 3 rows and usable boot (even with 3rd row up)
• Loaded to the gills with features such as a panoramic sunroof, ventilated seats, electrically adjustable rear ottoman seats, multi-zone climate control, connected car features, leather upholstery, drive modes, etc.
• Hybrid powertrain makes it lighter on the pocket than a diesel and future-proof too. Very good fuel efficiency (expect city FE of 15-17 km/l)
• Impressive performance with a sub-10 second 0-100 km/h time (Toyota claims 9.5 seconds)
• Monocoque construction results in sorted handling and comfortable ride quality
• Brilliant NVH levels result in a quiet and serene experience inside the cabin
• Toyota’s bullet-proof reliability, excellent after-sales service and fuss-free ownership experiences
• Safety features such as 6 airbags, Toyota Safety Sense (ADAS), ABS, ESP, TC, all-wheel disc brakes, hill hold, TPMS, Isofix \u0026 3-point seatbelts for all

Toyota Innova Hycross Cons

• Expected to be even more expensive than the already-pricey Innova Crysta. Will be premium-priced
• Top-end variants are only available with captain seats in the middle row. No bench option is inexplicable!!
• 18” wheels with 50 profile tyres compromise the overall stance; they look very small
• Monocoque construction won’t be as rugged \u0026 abuse-friendly as the Crysta’s body-on-frame build
• Interior plastic quality is very mediocre, some parts feel budget-grade
• Rear seat ottomans are useless for taller passengers
• Average sound quality from the JBL system, poor camera resolution and a basic infotainment system display
• Missing features such as rain-sensing wipers, lumbar adjustment, boss lever on the front passenger seat…
• The already-good ride quality could be even better with higher profile tyres (e.g. on craters). 225/50 sidewalls are on the shorter side

Source: Team-BHP

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Content

6.995 -> Namaskar friends, I hope you guys are doing good.

9.635 -> Friends, if you see my clothes, I'm drenched in sweat because

13.395 -> those who follow me on Instagram and Twitter know that it's Sunday,

16.659 -> it's morning time and we're out playing cricket.

18.835 -> And he's with us, Jagdeep Singh Rana.

22.115 -> By profession, he's CA.

23.715 -> And this is his son, Shaurya. He's studying in Class 1.

27.235 -> If a car has shaken the XUV700, that car is Innova Hi-Cross,

33.315 -> which is his.

34.915 -> We'll ask him some questions quickly because it's very hot and

38.498 -> he's getting late.

39.475 -> So I'll just try to make it a little quick.

41.715 -> So Dr. Rana, without wasting any time, I have some questions.

45.075 -> I know that I haven't told you these questions.

47.635 -> You

47.68 -> So I want it to be a little spontaneous and I'll keep taking

51.217 -> input from this as well.

52.595 -> So friends, the reason for this is that as far as I know, the

57.176 -> booking period for this car is 24 months.

59.955 -> So obviously, when you launch such a perfect product, whose reliability

64.406 -> is already considered bulletproof by Toyota

66.835 -> and after that you have given so many features, then there is

70.169 -> no need to look at other brands.

72.115 -> So definitely Scorpio N or XUV700, Hector, Harrier.

77.635 -> Now, if you assume that this car will be booked for a month,

81.343 -> then there is no point in buying any other car.

84.195 -> It is only because it is fuel efficient, reliable.

87.795 -> The strength of those cars is performance.

90.355 -> Being an Indian brand, it can also be a factor.

94.515 -> So we'll see what were the priorities of Dr. Rana.

98.755 -> Because Dr. Rana, the first cars you drove, I remember that you

104.797 -> had Nissan Sunny and Verna.

107.315 -> So you used to drive great sedans and I remember that you drove

112.226 -> these cars for 2.5 lakhs.

114.115 -> I have driven around 3.75 lakhs of Sunny

117.606 -> only.

118.222 -> I liked Sunny better

119.483 -> Sunny is a better girl. 39 00:01:59,606 --> 00:01:58,242 Okay.

120.483 -> Sunny had better maintenance

122.217 -> So these two brands like Nissan and Hyundai

125.257 -> Now that you have shifted towards Toyota

127.977 -> First of all I want to know why Toyota?

131.178 -> How was the sales experience?

134.03 -> Toyota is value for money. You can buy any of their cars.

137.79 -> How much did you charge for this?

138.79 -> I bought this for 29.45 lakhs. 48 00:02:18,873 --> 00:02:18,790 How much did you buy this for?

141.27 -> Variant?

141.77 -> All the insurance.

143.27 -> Everything included.

144.07 -> Which variant is this? 53 00:02:24,159 --> 00:02:24,070 Everything included. 54 00:02:25,070 --> 00:02:24,948 Variant concert.

145.07 -> This is the VX model. 56 00:02:26,270 --> 00:02:24,948 Thank you.

146.27 -> Okay.

146.956 -> And Mr. Rana, you told me that you booked online on the first

150.67 -> day.

150.956 -> booked it 61 00:02:34,309 --> 00:02:30,956 This was my first booking, when the car was launched, I instantly

154.309 -> This is my first day.

154.983 -> How much did you book?

155.983 -> I booked it for Rs. 50,000

157.983 -> I informed the dealer of Cement Industry

161.983 -> I also shared the downloadable sheet with them

164.983 -> They confirmed that this is the first booking we have for you

168.983 -> at our showroom

169.983 -> This is a Castle Toyota from Namashar

171.983 -> So this is the first booking at our showroom

173.983 -> We will give you the first car

176.703 -> The car was launched on 15th February

180.703 -> I asked them about the 22nd and 23rd

183.703 -> They said no

184.703 -> Which month? 76 00:03:05,703 --> 00:03:05,245 Go on, Simmons.

185.703 -> February

186.703 -> They said that we have a very late booking

189.703 -> They did not share the booking with me

192.703 -> What is the booking ID?

193.703 -> It was the dealer's booking number

196.703 -> They did not share the number

201.703 -> Then I spoke to Toyota

203.703 -> Toyota has outsourced this

206.761 -> his support.

207.807 -> Their customer care services are outsourced.

210.807 -> They don't pay any attention to it.

213.807 -> They write to you and say that they listen to you.

218.807 -> Ultimately, the result is zero. 90 00:03:41,807 --> 00:03:41,763 You

221.807 -> You can ask anyone.

223.807 -> They have a CRM.

225.807 -> Customer Relations Manager.

227.807 -> He tells me that the company is in our role.

231.533 -> That's not their Toyota.

232.765 -> Toyota is on our roll

234.765 -> In fact, he is not a Toyota employee

236.765 -> He is a Dealer employee

238.765 -> It took me a week to identify him

240.765 -> He was not talking

242.765 -> Ultimately, I kept recording

244.765 -> his talks

246.765 -> I have around 100 hours of recording

248.765 -> So I fought with him

250.765 -> Then he said, we will not give you a car without accessories

252.765 -> So I

254.765 -> gave him 50-60 thousand rupees

256.745 -> car if you are buying, they force accessories on you.

258.955 -> One more thing, when the car was launched in February, the price

264.012 -> was around Rs. 24.15 lakh

266.365 -> When I bought it on 10th March, the price increased to Rs. 75,000

272.365 -> But the ex-showroom price increased to Rs. 1,000,000

275.365 -> But I didn't argue with them, I just told them to buy the car

280.365 -> I can tell you that it has been a bitter experience

283.863 -> Huh.

284.019 -> I have seen this, it is not only with Toyota 117 00:04:47,723 --> 00:04:44,386 Uh-huh.

287.723 -> I won't lie, this is happening in Mahindra as well

290.963 -> Accessories are being forced, if you are buying a Hyundai Creta

294.583 -> The cars that are in demand, these things are happening in India

297.751 -> Boring.

298.251 -> Boring.

298.751 -> Boring. 124 00:04:59,023 --> 00:04:56,654 Huh.

299.023 -> The brands are quiet because their cars are being sold

303.063 -> And they want to keep their dealers happy

305.483 -> That's it.

306.02 -> It has been a big challenge to retain dealers due to Covid

309.963 -> And their accessories are very expensive.

312.5 -> What accessories did you get?

313.934 -> You won't find anything worth Rs. 50,000 in it.

316.717 -> Please let me know.

317.786 -> First of all, their... 134 00:05:18,558 --> 00:05:17,786 No, I don't know.

318.786 -> The flaps are on the side.

320.786 -> This is a mudflap and there is a light below it and it has a

324.502 -> logo written on it.

325.597 -> Is there a puddle lamp somewhere? 139 00:05:27,597 --> 00:05:26,962 Now open the door.

327.597 -> No, no, no. There is nothing like that.

329.597 -> There is a mat and there is a shade on it.

331.597 -> A shade under the window. 143 00:05:33,597 --> 00:05:33,458 Shade on the window.

333.597 -> They have given me another instrument which is an air purifier.

337.57 -> I will do that... 146 00:05:37,597 --> 00:05:37,570 Okay.

338.07 -> You have to pay Rs. 50,000 for this.

339.82 -> Sir, it's not for Rs. 200, it's for around Rs. 9,000.

345.018 -> Ma'am, don't get angry

347.658 -> I have seen the condition of the customers on Twitter and YouTube

351.538 -> People are not getting a car

352.978 -> So even after spending 30 lakhs

354.978 -> I'll say that you are lucky because those who will get a car

357.253 -> after 2 years

357.778 -> They will pick up this thing in 35 lakhs

359.778 -> No, they are giving, they are saying bring it in 1 lakh

361.978 -> Oh, so this is also a thing. You give an extra upfront. 158 00:06:03,943 --> 00:06:03,580 Oh, this is also a thing?

363.943 -> Yes, give an extra. They are taking it in the name of accessory.

366.943 -> In fact, they are not taking cash.

367.943 -> Yes, yes, in the name of accessory.

368.943 -> They are saying, take an accessory, take a car worth 1.5 lakhs.

370.943 -> Okay.

371.443 -> Take it as you wish.

371.943 -> I had booked a seven-seater. 166 00:06:14,943 --> 00:06:12,237 Let's go.

374.943 -> The captain's seat.

375.943 -> They said, we will not be able to give you that.

377.943 -> I said, whatever car you have, give it to me.

379.943 -> I was actually frustrated.

381.943 -> Give me a car.

382.943 -> I don't want to come to you again and again.

384.691 -> I wanted to ask you this question after a long time, but I think

389.053 -> I should ask you first.

391.947 -> In this price range, in 30, in X showroom too, you had talked

397.797 -> to me about Hector, XUV700, Scorpio N

401.87 -> and Harrier, what were your priorities to buy this car?

405.717 -> I used to like the Harrier, but I don't have the Tata or Mahindra 179 00:06:52,717 --> 00:06:52,417 resale value

412.717 -> Not that one.

413.717 -> This is an asset 182 00:06:57,717 --> 00:06:57,158 This is the asset.

417.717 -> Secondly, this is a petrol variant, a hybrid

421.717 -> That's why I bought it

423.717 -> It will be closed after 10 years

425.717 -> It is 15 years old

427.717 -> I have it for 15 years

431.717 -> If I want to sell it, I can

433.105 -> Informed customers, what I was telling you 2-3 years ago that

436.652 -> if you are buying an SUV then you should buy a diesel

440.743 -> In today's date, they are driving a car with 1800 kg curb weight

444.413 -> and 190 Nm torque

445.543 -> There is no shortage of power, you have got fuel efficiency and 194 00:07:28,993 --> 00:07:27,989 it is a hybrid

448.993 -> No, I don't have any problem with it.

450.143 -> So because of this hybrid tag, people are ready to wait for 24

454.154 -> months

454.463 -> Because you can see the policies of diesel are coming that we

457.458 -> don't know if they will be able to re-register the cars or not

460.783 -> So this point is very good, we won't go long in this

463.423 -> I want to ask you a few questions, you have a small family of

467.273 -> 4 members

467.823 -> But still you went for this, I will say very large car, why is

470.81 -> that?

472.002 -> My office is only 150 km away from here, so I bought this vehicle

481.802 -> for my safety and road presence.

486.002 -> Let us try to bring cars like this to the market.

487.847 -> Oh yeah! I will be a bit scared!

488.219 -> I don't know how to drive it. I drive Maruti but I am scared.

491.149 -> I'll go on the road, don't be scared. 211 00:08:11,219 --> 00:08:11,149 Okay.

491.898 -> I get scared on the road because the car shakes.

493.94 -> I have a swift, it moves.

495.94 -> It has great stability.

497.94 -> So Rana ji, what are the common questions of a buyer?

501.94 -> How much fuel efficiency are you getting?

504.94 -> And in a city like Ludhiana,

506.94 -> you don't have a problem maneuvering it, right?

510.325 -> No, it isn't.

511.505 -> The fuel efficiency is very good 221 00:08:33,425 --> 00:08:32,165 There is nothing like that.

513.425 -> It currently has an average of 19km.... 223 00:08:36,785 --> 00:08:34,190 I've been eating

517.125 -> On highway

517.725 -> Yes, on highway

518.565 -> The current location isn't too bad

520.605 -> It doesn't go down much

522.545 -> It runs on battery

523.985 -> It's completely domestic

526.385 -> The AC isn't shut

527.585 -> There are 2-3 questions left, Mr. Rana. After that, we'll just

530.551 -> finish it off.

532.246 -> Uh...

533.596 -> There is a generic question that we discuss a lot.

536.996 -> Don't you think that cars have become very expensive after COVID?

540.196 -> Because 3 years ago, you could get an Innova diesel for around

544.739 -> Rs. 22,000.

545.496 -> And now if you have taken a V-Ray down from the top, you have

548.738 -> to spend around Rs. 30,000.

549.896 -> So just take a look at this. What is your opinion on this?

551.896 -> The car is expensive. No doubt, the car is very expensive. 242 00:09:14,133 --> 00:09:12,783 It is an expensive car.

554.133 -> I remember when we were talking before covid, we were saying

559.511 -> that the Creta was also looking expensive

562.84 -> It was looking expensive and we were saying that it is expensive!

562.933 -> Now you have spent 30 lakhs on this car, so what do you feel

565.872 -> as a customer?

566.502 -> But sir, I have only one thing, I have had this car for 15 years,

569.598 -> this is the only satisfaction I have. 250 00:09:31,042 --> 00:09:30,164 Thank you so much.

571.042 -> Rest, the car is expensive, there is no doubt about it.

573.556 -> Not only about this car, but overall I'm talking about all cars

576.556 -> that a little expensive cars have become more expensive over

579.056 -> the time

579.556 -> For example, a car like Baleno has reached up to 12 lakhs

582.955 -> There is no car worth Rs. 10,00,000 that has been damaged!

586.315 -> So, I got your opinion on this too.

588.993 -> Last question, you have taken it to the mountains.

591.993 -> So, how does the 190Nm torque or 2.0 engine perform?

595.993 -> Sir, I don't know much about technical engines, but I've been

599.831 -> driving this car for 30 years

601.949 -> I've driven it in the mountains as well, I can hear the engine

605.044 -> a little bit, it's not an extraordinary sound

606.949 -> But I don't feel that the car is sitting or moving, nothing like

611.402 -> that

611.744 -> And the cars you were driving before, both of them...

614.039 -> It wasn't automatic, I drove it.

615.933 -> You drove the car automatically? 269 00:10:16,039 --> 00:10:15,933 No, I drove the car automatically.

616.933 -> This is automatic, I drove it.

617.933 -> So, in the mountains, you were very... 272 00:10:18,039 --> 00:10:17,933 Yes, I drove the car automatically.

618.933 -> So in the mountains, it was cruising easily.

619.933 -> There was no problem. 275 00:10:20,039 --> 00:10:19,933 No, no, no.

620.722 -> No, no, no problem. 277 00:10:22,039 --> 00:10:20,722 It was cruising.

622.039 -> That's a good thing.

624.039 -> Last question,

626.039 -> I want to involve Shaurya in this.

628.039 -> Shaurya, what do you think is the best thing about it?

630.039 -> And what do you think is the best thing about it?

632.039 -> One thing.

633.8 -> Sir, this is a noiseless car, when I start it, it feels like 285 00:10:39,705 --> 00:10:37,624 I am driving a good car.

639.705 -> silent

642.547 -> It looks heavy

643.047 -> Yes, it feels heavy.

644.49 -> And what do you like the most about this car? 290 00:10:44,490 --> 00:10:43,047 It feels heavy?

646.49 -> The look and the load capacity

648.49 -> He is studying in Plus One

650.49 -> But he is an enthusiast

652.49 -> He has a lot of knowledge about cars

654.49 -> So what do you like the most about this car?

656.834 -> Looks and road presence. You can tell that you're driving a different

659.903 -> car.

660.158 -> I like the looks.

662.158 -> One thing I don't like, we'll finish it later.

664.158 -> One thing.

666.158 -> There is something that if it was there, it would have been fun.

668.158 -> Anything. If it's not there, tell me now.

670.158 -> I haven't felt anything yet.

672.158 -> Everything is good?

674.158 -> Sir, one thing.

676.158 -> Sir, there's one thing I think... 307 00:11:17,970 --> 00:11:17,236 Sir, one thing I don't like.

677.97 -> ...the speakers in this...

679.649 -> 9 speakers

680.543 -> No, it has 6 speakers, 9 in the top model

682.29 -> Okay

682.79 -> We listen to Punjabi songs and Hindi songs

684.79 -> Hindi songs are very nice, sir

686.29 -> When we listen to Punjabi songs, the sound of the car is very

690.005 -> loud

690.29 -> Oh, seriously?

692.29 -> He hasn't heard it yet, I drive the car

694.29 -> But at one point, the sound becomes irritating

697.29 -> Okay, a little

698.29 -> When the sound is loud, it becomes irritating

701.29 -> In 6 speakers?

702.29 -> Yes, in 6 speakers

703.29 -> So this is just one of them?

704.29 -> Yes, this is the only one 325 00:11:44,717 --> 00:11:44,290 So this is the only one?

705.29 -> Yes, only one.

705.772 -> There are no other problems, sir

706.733 -> Anything, I'll say, that you like the best in this.

709.173 -> The way it looks, you said you like the noise.

711.998 -> I like the road presence of this car

713.998 -> Secondly, I find this car safe

715.998 -> It's my sixth year back there, right?

717.5 -> No, no, there are two airbags in it, sir.

719.508 -> and 6 airbags at the top.

720.689 -> Stop my 6-year-old.

721.364 -> I had written one last question, I forgot, but it's the last

724.526 -> one.

724.793 -> Is the headlight performance okay?

726.793 -> No sir, I...

727.439 -> I have read about it

729.439 -> The car is getting hit there

731.439 -> When you drive the car at night

733.439 -> If the car is coming from the front

735.439 -> Then your light is dim

737.439 -> Whether it is Maruti or any other car

739.439 -> If its beam light is on

741.439 -> Then your light is dim

743.439 -> And there is no focus light

745.439 -> Okay, focus light is not that much, there is scope for improvement

746.447 -> in this

746.875 -> Okay, there are no fog lamps in this 352 00:12:27,200 --> 00:12:26,875 So there is scope for improvement

749.875 -> No, there are no problems in this.

751.182 -> I have heard a small complaint about it.

753.73 -> No, there is a problem with the light.

755.325 -> You face problems at night, sir.

757.358 -> Rest all the ACs are of the same class

758.962 -> No, I really don't see that, sir.

760.362 -> For 15 years, you have been saying that you are Sukhiyan.

762.362 -> Yes, I have bought it after thinking about it for 15 years, so

765.097 -> I will drive it for 15 years. 362 00:12:46,847 --> 00:12:46,775 What?

766.847 -> If I sell it first, then the car will sell, I know that.

768.847 -> The more you have bought, the more it will sell.

770.847 -> The more you buy, the more it sells.

771.087 -> Yes, the more it will sell.

771.736 -> In Ayush's video, we saw that the more you buy, the more it sells.

776.087 -> The same is like with this car and Fortuner.

778.087 -> The more you buy, the more it sells.

781.087 -> It is sold for the same price.

781.633 -> We don't call it an ornament.

783.633 -> It is an ornament.

785.633 -> It's an asset, sir.

787.573 -> Dr. Sir, a lot of people buy doctors' and CAs' cars with a lot

791.073 -> of love.

792.104 -> yeah, but these people want to

793.505 -> Anything you feel like telling to my viewers?

797.588 -> No, sir. I like your videos. I watch them all the time.

800.948 -> So, thank you.

801.892 -> So, thank you very much.

802.948 -> No, it's so nice of you.

804.948 -> But you must remember that you had uploaded a video of me not

808.198 -> getting a car.

808.948 -> Quit smoking and drove.

809.063 -> Yes, I did. 386 00:13:29,448 --> 00:13:29,063 It was raining hard and I lost faith.

809.448 -> After that, there was a difference.

810.937 -> I uploaded a short video and when I went to Chandigarh for the 389 00:13:30,937 --> 00:13:29,063 It was raining hard and I lost faith 390 00:13:34,841 --> 00:13:29,063 That this was not what they had given us. 391 00:13:34,958 --> 00:13:29,063 Toyota event

814.958 -> That this was not what they had given us.

815.577 -> I met their general manager

817.577 -> It was not like everything was goody-goody

819.577 -> I told him directly that the problem is that the dealers are

824.121 -> arm-twisting the customers

825.257 -> As a customer, it was my duty to convey the message

830.617 -> of what the on-ground potential customers are facing

833.737 -> It was very good of him to tell me that there is a problem

837.177 -> Because 30 lakhs, just imagine

839.177 -> People lose their lives because of 30 lakhs

841.177 -> People can't earn that much

843.177 -> And you are buying a car worth 30 lakhs

845.177 -> And if your sales experience is a little better

847.177 -> I feel that if Toyota is doing all the work

849.177 -> for reliability

851.177 -> for service support

853.177 -> then the sales experience should also be good

857.177 -> Although I know that the car is being built in three shifts

859.177 -> and I am sure that when the production increases by 30%

863.177 -> things will be a little better on the ground

865.177 -> So Mr. Rana, I am thoroughly thankful

867.177 -> You took out time in this heat

869.177 -> You took out time even in this heat.

869.198 -> And thank you to Sourav

871.177 -> Good luck for the car

873.177 -> Thank you.

873.543 -> Happy miles

875.177 -> Thank you so much, Dr. Rana.

875.315 -> Thank you so much Dr. Rana [Powered By Dubverse]

Source: https://www.youtube.com/watch?v=AimEySL_vh4