How to Use the Cove Connect App

How to Use the Cove Connect App


How to Use the Cove Connect App

Learn how to use the Cove Connect app to arm and disarm your system, add sensors, add users, and more.


Content

0.179 -> in this video we will introduce you to
2.46 -> The Cove Connect app and walk you
4.08 -> through how to use it when you have
5.52 -> finished setting up your system through
6.899 -> the on-screen installation guide on your
9.12 -> alarm panel you will receive a text
11.04 -> message from Cove containing a login
13.139 -> username and password use these to log
15.9 -> into the app you may be prompted to
17.88 -> change your password upon logging in for
19.8 -> the first time if you are not prompted
21.96 -> please follow these steps tap the gear
24.539 -> icon or three bars on the top left
27.06 -> corner of the screen tap my info tap
30.599 -> change password you will be prompted to
32.88 -> enter a temporary password we sent you
34.8 -> then enter the new password rename your
37.86 -> new password one more time tap change to
41.46 -> confirm your new password when you log
43.379 -> into the app the first thing you will
44.82 -> see is your home screen or dashboard
46.739 -> near the top of the screen you will see
49.079 -> three buttons stay away and night
52.46 -> tapping stay will arm your system except
55.92 -> for your motion sensors with a countdown
58.28 -> tapping away will arm your system
60.899 -> including motion sensors with a
62.76 -> countdown while tapping night mode
65.159 -> instantly arms your system without a
67.799 -> countdown above the three buttons in the
70.08 -> top right corner there is a little clock
72 -> button tapping this button will remove
74.159 -> the countdown after the door or window
76.38 -> is open while your system is armed in
78.9 -> the top left corner there is a small
80.52 -> megaphone tapping this will turn silent
83.04 -> alarm on or off when your system is
85.56 -> armed if any alarm is triggered a red
88.2 -> screen will appear on your app and you
90.479 -> will have the ability to tap either
91.86 -> false alarm disarm or confirm alarm if
95.579 -> you tap false alarm disarm your alarm
97.86 -> will be canceled and the system will be
99.78 -> disarmed tapping confirm alarm will
102.72 -> prompt you to confirm that you need help
104.7 -> once you have confirmed you will see a
106.979 -> message that your alarm has been
108.54 -> confirmed and the monitoring team is
110.88 -> being notified confirming your alarm
112.86 -> through the app helps the monitoring
114.659 -> team know for sure that you are not
117 -> experiencing a false alarm this will
119.399 -> expedite how quickly the authorities are
121.619 -> dispatched to your home if you are
123.299 -> unable to confirm or cancel your alarm
125.28 -> through the app don't worry the
126.84 -> monitoring team will still give you a
128.459 -> call to confirm your alarm if you are
130.44 -> using iOS please follow these
132.42 -> instructions to add your sensor log into
134.64 -> your app then click on the gear icon at
137.76 -> the top left to access the settings
140.34 -> select manage systems
142.98 -> tap on the long number or if you renamed
145.98 -> it tap on the renamed name select Zone
148.44 -> and peripheral enroll to add your sensor
150.959 -> on the sensor serial format select the
153.78 -> second option which would be zero one
156.78 -> two three four five six then tap
159.18 -> continue scan the QR code using the scan
162.18 -> QR code screen or you can type in the
164.76 -> seven digit txid located on the back of
167.879 -> the sensor once the code has been
169.44 -> entered tap on sensor data type it will
172.44 -> pull up a list of different sensors
173.94 -> select the sensor type you are trying to
175.98 -> add then tap continue in the zone name
178.68 -> field choose a name for your sensor now
181.98 -> tap on enroll now a pop-up will appear
184.8 -> with a confirmation message that your
186.72 -> sensor has been successfully added to
188.4 -> the system you can view your sensor in
190.5 -> the list of sensors on the security page
192.599 -> if you are adding a siren please make
194.519 -> sure that after you select Zone and
196.379 -> peripheral enroll select the first
198.12 -> option which would be 0 1
201.019 -> ab23cd then tap continue you can scan
204.36 -> the barcode using the scan barcode
206.04 -> screen or type in the eight digit serial
208.5 -> number which is located on the sticker
210.48 -> next to the electric prongs on the siren
213.12 -> then tap enroll now a pop-up will appear
216.06 -> with a confirmation message that the
218.159 -> sensor has been successfully added to
220.019 -> the system you can view that siren in
222 -> the list of equipment on your security
223.56 -> page if you are using Android please
225.78 -> follow these instructions to add your
227.459 -> sensor first you want to log into your
229.5 -> app and click on the three bars at the
231.959 -> top left to select settings
234.9 -> scroll down to add a Zone on the sensor
238.799 -> serial format select the second option
241.319 -> which would be zero one two three four
243.959 -> five six then click Next Step you can
246.959 -> scan the QR code using the scan barcode
249.659 -> screen or type in the seven digit txid
252.78 -> located at the back of the sensor select
255.78 -> the sensor you are trying to add from
257.34 -> the list of sensor types under the Zone
259.38 -> name choose a name for the sensor and
261.419 -> then click enroll now after you have
263.699 -> selected enroll now the app will display
265.8 -> a bar at the bottom that will confirm
268.02 -> that your sensor is enrolling once it's
270.6 -> enrolled the enrolling bar will
272.699 -> disappear and you can view the sensor in
274.979 -> the list of sensors on the security page
277.32 -> if you are adding a siren please make
279.36 -> sure that after you select add a Zone
282.419 -> select the first option which is 0 1
286.639 -> ab23cd then tap continue scan the
289.979 -> barcode using the scan barcode screen or
292.56 -> you can type in the eight digit serial
294.419 -> number which is located on the sticker
296.699 -> next to the electric prong on the siren
299.28 -> then tap enroll now a pop-up will appear
302.04 -> with a confirmation message that the
303.9 -> sensor has been successfully added to
305.639 -> the system that says enrollment success
307.8 -> then tap OK you can view the siren in
311.4 -> the list of equipment on the security
312.96 -> page you can create an app user for
315.479 -> other members of your home or close
317.4 -> friends and family to create an app user
319.68 -> click on the settings menu
321.9 -> that'll be the three bars or the gear
324.12 -> icon at the top of the screen
326.4 -> then select manage access under security
329.639 -> systems in the buy systems section
332.52 -> select your system click on the plus
335.16 -> icon then fill out the required
337.74 -> information on this page this will
339.72 -> create an app user account with a
341.58 -> username password and pin so the user
344.58 -> can use the application to control your
346.38 -> system on this page you can also select
348.479 -> the type of access you would like to
349.919 -> give this user you can create a local
351.66 -> user for other members of your home or
353.94 -> close friends and family this creates a
355.979 -> pin code for them that they can use
357.3 -> locally at home to disarm your system to
360 -> create a local user click on the
361.56 -> settings menu and this will be the three
363.6 -> bars or the gear icon at the top of the
366.18 -> screen select manage access
368.88 -> under security system in the buy system
371.46 -> section select your system click on the
374.639 -> plus icon
375.96 -> select local user
378.12 -> fill out first and last name and pin
380.699 -> code so the users can disarm the system
383.1 -> to manage an app user go to the buy user
386.28 -> section tap on the user use the toggle
389.639 -> to select which kind of access you would
391.38 -> like to give the user if you'd like to
393 -> delete an app user go to the buy user
395.639 -> section tap the three dots next to the
398.52 -> username
399.479 -> then tap delete user occasionally you
402.419 -> may want to add a master user Master app
405.539 -> access allows that person to create
407.699 -> other users to do this you will need to
410.1 -> promote the user tap on the three dots
413.4 -> next to the user's name
414.96 -> tap promote user then tap promote you
419.819 -> have the ability to customize the
421.44 -> notifications you will receive from your
423.36 -> system to do this follow these steps tap
426.6 -> the gear icon or the three lines in the
428.639 -> top of your app tap notifications select
432 -> the types of system notifications you
434.1 -> would like to receive system
435.78 -> notifications include things like when
438 -> your system is armed or disarmed or in
440.46 -> trouble conditions Zone notifications
442.62 -> will enable those notifications to be
444.84 -> sent to your phone whenever an event
446.52 -> happens whether the system is armed or
448.919 -> disarmed for example you can receive
450.72 -> notifications each time a door is opened
453.36 -> or when a motion sensor detects motion
455.4 -> to change your Zone notifications tap
457.62 -> Zone notifications then select the
459.599 -> notification you would like to receive
461.52 -> if you would like to edit your systems
463.38 -> equipment tap on the security tab on the
466.139 -> notifications bar from here you can
468 -> adjust the chime volume change sensor
470.099 -> names Bypass or delete sensors

Source: https://www.youtube.com/watch?v=wteEfl0i1Yg